Azure Well being Bot empowers builders in healthcare organizations to construct and deploy synthetic intelligence (AI)-powered, compliant, conversational healthcare experiences at scale. It combines built-in medical intelligence with pure language capabilities to grasp scientific terminology and could be simply custom-made to help scientific and operational use instances. The service allows healthcare organizations to adjust to trade necessities, together with HIPAA and HITRUST. For instance, Trinity Well being, one of many largest healthcare programs within the U.S., caring for greater than 30 million folks throughout 22 states, has successfully utilized Azure Well being Bot to make it simpler for sufferers to rapidly connect with the care they want.
At the moment, we’re bringing Azure Well being Bot to eight new areas:
- West U.S. 2
- East U.S. 2
- South Central U.S.
- UK South
- North Europe
- Southeast Asia
- Australia East
- India Central
In response to the surge of COVID-19 instances in India, we’re additionally including India Central to help the pandemic response efforts within the area. Along with East U.S. and West Europe, these new areas carry the overall availability of Azure Well being Bot to a complete of 10 areas throughout three continents.
Our prospects have been utilizing Azure Well being Bot to drive engagement in a wide range of use instances. For instance, Sharecare leverages Well being Bot’s world availability to meet its mission-critical providers, together with Sharecare VERIFIED™, a well being safety platform that empowers services akin to resorts, stadiums, and faculties to mitigate the operational and well being security challenges ensuing from acute public well being occasions akin to COVID-19. Debuted in November 2020 by a strategic partnership with Forbes Journey Information, Sharecare VERIFIED™ is at the moment being utilized by almost 700 resorts and resorts in over 70 international locations.
“Sharecare VERIFIED™ emerged from the pandemic as a possibility for venues akin to resorts and faculties to revive confidence amongst staff and company and academics, mother and father, and college students alike”. Along with enabling us to scale far more rapidly and effectively than we might have in any other case, leveraging the Azure Well being Cloud and Well being Bot in Sharecare’s well being safety platform enabled us to supply our new resolution at a decrease value to organizations at a time once they wanted it most.”—Erik Feingold, Chief Innovation Officer at Sharecare
New symptom checker languages
To make Azure Well being Bot extensively obtainable and helpful for extra organizations throughout the globe, not solely are we including new deployment areas, however we’re additionally including 16 further languages to the built-in symptom checker. A singular characteristic of the Azure Well being Bot, the symptom checker comprises healthcare details about circumstances, medical doctors, and drugs. It may be additional tailor-made to your wants by extending the expertise for a customized situation. As soon as non-English talking customers or sufferers enter their medical criticism, the Well being Bot leverages neural machine translation from Azure Cognitive Companies to extract the beginning signs. It then gives the triage content material within the consumer or affected person’s native language.
The total checklist of languages that symptom checker helps could be accessed in our documentation.
AI is driving transformation throughout payors and suppliers alike, and we’re humbled by the function our expertise is enjoying in making that occur. Clients such because the Middle for Illness Management and Helsinki College Hospital are utilizing Well being Bot to place extra data within the palms of their customers, allow self-service, and scale back prices. We proceed to sit up for how organizations use these new applied sciences to ship affect.